Privacy Policy

This Privacy Policy describes how Vitaexpelvital, operating at vitaexpelvital.world, collects, uses, stores, and protects personal data in connection with our corporate culture consulting programmes and related services. We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

The data controller responsible for your personal data is Vitaexpelvital, located at 34, New House, 67-68 Hatton Garden, London EC1N 8JY, United Kingdom. For any privacy-related enquiries, you may contact us at info@vitaexpelvital.world or by telephone at +442034880210.

2. Scope of This Policy

This policy applies to personal data collected when you visit our website, enquire about our consulting programmes, purchase or participate in our culture consulting services, communicate with our team, or otherwise interact with Vitaexpelvital. Our consulting products include the Culture Pulse Diagnostic, Leadership Cohesion Programme, and Wellbeing Integration Sprint, along with any bespoke culture consulting engagements we deliver.

3. Personal Data We Collect

3.1 Information You Provide Directly

When you contact us through our website form, email, or telephone, we may collect your name, email address, telephone number, job title, organisation name, and the content of your message. When you enrol in a consulting programme, we may additionally collect billing information, organisational details relevant to programme delivery, and any information you voluntarily share during assessments, workshops, or facilitated sessions.

3.2 Information Collected Automatically

When you visit vitaexpelvital.world, we may automatically collect technical data including your IP address, browser type and version, operating system, referring URL, pages viewed, time and date of access, and device identifiers. This data is collected through cookies and similar technologies as described in our Cookies Policy.

3.3 Information From Third Parties

During the delivery of consulting programmes, your organisation may provide us with employee survey responses, organisational charts, or other workplace data necessary for programme execution. In such cases, we process this data strictly in accordance with instructions from the contracting organisation and applicable data processing agreements.

4. How We Use Your Personal Data

We use personal data for the following purposes related to our consulting products and services:

• Responding to enquiries about our culture consulting programmes and providing information about Culture Pulse Diagnostic, Leadership Cohesion Programme, and Wellbeing Integration Sprint offerings
• Processing programme registrations, preparing proposals, and managing contractual relationships
• Delivering consulting services including culture assessments, leadership facilitation, wellbeing integration workshops, and follow-up support
• Generating anonymised and aggregated culture reports and programme deliverables for client organisations
• Improving our website, consulting methodologies, and programme content based on usage patterns and client feedback
• Sending administrative communications related to programme scheduling, deliverables, and account management
• Complying with legal obligations, resolving disputes, and enforcing our agreements

5. Legal Bases for Processing

Under UK GDPR, we rely on the following legal bases for processing personal data:

• Contract: Processing necessary to perform our consulting services or take steps at your request before entering into a contract for programme delivery
• Legitimate interests: Processing necessary for our legitimate business interests, such as improving our consulting programmes, website analytics, and client relationship management, provided these interests are not overridden by your rights
• Consent: Where you have given explicit consent, such as when submitting our contact form with the data processing consent checkbox, or when agreeing to optional marketing communications
• Legal obligation: Processing necessary to comply with applicable laws, regulations, or court orders

6. Data Sharing and Disclosure

We do not sell your personal data. We may share personal data with trusted third-party service providers who assist us in delivering our consulting programmes, including cloud hosting providers, survey platforms, video conferencing tools, and payment processors. All such providers are bound by contractual obligations to protect your data and process it only for specified purposes.

We may also disclose personal data where required by law, regulation, legal process, or governmental request, or where necessary to protect the rights, property, or safety of Vitaexpelvital, our clients, or others.

7. International Data Transfers

Your personal data is primarily processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place, such as UK International Data Transfer Agreements, adequacy decisions, or standard contractual clauses approved by the Information Commissioner's Office.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Enquiry data is typically retained for up to twenty-four months. Programme-related data, including assessment results and session records, is retained for the duration of the engagement plus seven years for contractual and legal compliance purposes. Website analytics data is retained in accordance with our Cookies Policy. When data is no longer needed, we securely delete or anonymise it.

9. Your Rights

Under UK data protection law, you have the following rights regarding your personal data:

• The right to access your personal data and receive a copy
• The right to rectification of inaccurate or incomplete data
• The right to erasure in certain circumstances
• The right to restrict processing in certain circumstances
• The right to data portability for data processed by automated means based on consent or contract
• The right to object to processing based on legitimate interests or for direct marketing
• The right to withdraw consent at any time where processing is based on consent
• The right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, please contact us at info@vitaexpelvital.world. We will respond within one month of receiving your request.

10. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted data transmission via HTTPS, access controls, secure storage systems, and regular security assessments. While we strive to protect your data, no method of electronic transmission or storage is completely secure.

11. Children's Privacy

Our consulting programmes and website are intended for business professionals and organisations. We do not knowingly collect personal data from individuals under the age of eighteen. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our consulting services, legal requirements, or data processing practices. The updated version will be posted on this page with a revised date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices related to our culture consulting programmes, please contact Vitaexpelvital at info@vitaexpelvital.world, call +442034880210, or write to us at 34, New House, 67-68 Hatton Garden, London EC1N 8JY, United Kingdom.